:root{font-family:Inter,PingFang SC,sans-serif;color:#18212f;background:#f4f7fb}*{box-sizing:border-box}body{margin:0}.card{background:#fff;border-radius:14px;padding:20px;box-shadow:0 4px 20px #18314f12}button{background:#1769e0;color:#fff;border:0;border-radius:8px;padding:10px 16px}input{display:block;width:100%;padding:12px;margin-top:6px;border:1px solid #ccd5e1;border-radius:8px}label{display:block;margin:14px 0}*,*:before,*:after{box-sizing:border-box}main{max-width:1180px;margin:auto;padding:24px;display:grid;gap:18px}header{display:flex;justify-content:space-between;align-items:end;gap:20px;flex-wrap:wrap}h1,h2,h3,p,dl{margin-top:0}.eyebrow{margin-bottom:4px;color:#1769e0;font-size:12px;font-weight:700;letter-spacing:.08em;text-transform:uppercase}nav,.muted{color:#647184}.unit-picker{min-width:0;max-width:280px;font-size:13px}.unit-picker select,form select{display:block;width:100%;margin-top:4px;padding:8px 10px;border:1px solid #ccd5e1;border-radius:8px;background:#fff;font-size:13px}nav{display:flex;gap:8px;margin-bottom:4px;flex-wrap:wrap}nav button{padding:8px 18px;border:none;border-radius:8px;background:transparent;color:#647184;font-size:14px;cursor:pointer}nav button.active{background:#1769e0;color:#fff}.workspace{display:grid;grid-template-columns:minmax(240px,300px) minmax(0,1fr);gap:18px;align-items:start}button{cursor:pointer;padding:8px 16px;border:none;border-radius:8px;background:#1769e0;color:#fff;font-size:13px;font-weight:600}button:disabled{opacity:.5;cursor:default}button:focus-visible{outline:2px solid #1769e0;outline-offset:2px}.quiet{background:transparent;color:#1769e0;padding:6px;font-weight:400}.danger{background:#dc2626;color:#fff}.danger-text{color:#dc2626}input,textarea,select{font:inherit;box-sizing:border-box}form label{display:block;margin-bottom:10px;font-size:13px;color:#374151}form input,form textarea{display:block;width:100%;padding:8px;border:1px solid #ccd5e1;border-radius:8px;font-size:13px}form textarea{resize:vertical;min-height:60px}.inline-form{padding:14px;margin:8px 0;background:#f8fafc;border-radius:10px;border:1px solid #e2e8f0}.form-row,.form-row-2{display:grid;grid-template-columns:1fr 1fr;gap:12px}.form-row-3{display:grid;grid-template-columns:1fr 1fr 1fr;gap:10px}.form-actions{display:flex;align-items:center;gap:10px;margin-top:10px;flex-wrap:wrap}.req{color:#dc2626}.checkbox-label{display:flex;align-items:center;gap:8px;font-size:13px}.checkbox-label input{width:auto}.field-msg{padding:4px 10px;border-radius:6px;font-size:12px}.field-msg.success{background:#ecfdf5;color:#065f46}.field-msg.error,.field-msg.field_error{background:#fef2f2;color:#991b1b}.state{padding:28px;text-align:center;color:#6d7a8b}.denied{color:#a13b34;background:#fff4f2;border-radius:10px}.customer-list-panel{display:grid;gap:10px;max-height:calc(100vh - 120px);overflow-y:auto}.list-header{display:flex;justify-content:space-between;align-items:center;gap:8px}.list-header h2{margin:0;font-size:16px}.list-count{font-size:12px}.quick-search{display:flex;gap:8px}.quick-search input{flex:1;padding:8px;border:1px solid #ccd5e1;border-radius:8px;font-size:13px;min-width:0}.filter-panel{padding:12px;background:#f8fafc;border-radius:10px;display:grid;gap:10px;font-size:13px}.filter-panel label{margin-bottom:0;display:block}.filter-panel select,.filter-panel input{display:block;width:100%;padding:7px;border:1px solid #ccd5e1;border-radius:6px;font-size:13px;margin-top:2px}.filter-row{display:grid;grid-template-columns:1fr 1fr;gap:8px}.date-filter-group{font-size:13px}.date-filter-group summary{padding:4px;cursor:pointer;color:#1769e0}.date-filter-group .filter-row{margin-top:8px}.customer-list-inner{display:grid;gap:6px}.customer-item{display:grid;gap:4px;text-align:left;background:#f5f7fa;color:#18212f;padding:10px 12px;border-radius:8px;border:none;font:inherit;cursor:pointer;width:100%}.customer-item:hover{background:#e8ecf2}.customer-item:focus-visible{outline:2px solid #1769e0;outline-offset:2px}.ci-top{display:flex;justify-content:space-between;align-items:baseline;gap:6px}.ci-name{font-size:14px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ci-kind{font-size:11px;padding:1px 6px;border-radius:999px;background:#e8f1ff;color:#175bb4}.ci-meta{display:flex;gap:8px;font-size:12px;color:#697689;flex-wrap:wrap;align-items:center}.ci-tags{display:flex;gap:4px;flex-wrap:wrap}.ci-tag{padding:1px 6px;border-radius:999px;font-size:10px;color:#fff;background:#6b7280;white-space:nowrap}.ci-tag-more{font-size:10px;color:#6b7280}.ci-dates{display:flex;gap:10px;font-size:11px;color:#9ca3af}.comp-bar-sm{width:100%;height:3px;border:none;border-radius:2px;appearance:none}.comp-bar-sm::-webkit-progress-bar{background:#e5e7eb;border-radius:2px}.comp-bar-sm::-webkit-progress-value{background:#1769e0;border-radius:2px}.pagination{display:flex;justify-content:center;align-items:center;gap:12px;padding:8px 0}.pagination button{padding:6px 14px;font-size:12px;background:#e5e7eb;color:#374151}.pagination button:disabled{opacity:.4}.page-info{font-size:13px;color:#6d7a8b}.detail-sections{display:grid;gap:14px}.detail-header{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap}.detail-header h2{margin:0}.status-pill{display:inline-block;padding:4px 12px;border-radius:999px;background:#1769e0;color:#fff;font-size:12px;font-weight:600}.sec-card{background:#fff;border:1px solid #e2e8f0;border-radius:12px;padding:16px;display:grid;gap:12px}.sec-head{display:flex;justify-content:space-between;align-items:center;gap:8px}.sec-head h3{margin:0;font-size:15px}.sec-badge{font-size:11px;padding:2px 8px;border-radius:999px;background:#e8f1ff;color:#175bb4}.sec-body{font-size:13px}.info-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px 16px;font-size:13px}.info-grid dt{color:#6d7a8b;font-size:11px;text-transform:uppercase;letter-spacing:.04em}.info-grid dd{margin:2px 0 0;color:#18212f}.comp-bar{width:120px;height:6px;margin-right:6px;border:none;border-radius:3px;appearance:none;vertical-align:middle}.comp-bar::-webkit-progress-bar{background:#e5e7eb;border-radius:3px}.comp-bar::-webkit-progress-value{background:#1769e0;border-radius:3px}.grade-row{display:flex;gap:10px;flex-wrap:wrap}.follow-form{margin:14px 0;padding:14px;border:1px solid #e2e8f0;border-radius:10px}.follow-form h3{margin:0 0 10px;font-size:14px}.follow-form textarea{display:block;width:100%;min-height:80px;margin-top:4px;padding:10px;border:1px solid #ccd5e1;border-radius:8px}.follow-form button{margin-top:8px}.follow-form label{font-size:13px}.timeline-heading{display:flex;justify-content:space-between;align-items:center;margin:10px 0}.timeline-heading h3{margin:0;font-size:14px}.timeline{list-style:none;padding:0;margin:0;border-left:2px solid #d9e4f2}.timeline li{position:relative;margin:0 0 16px 16px;padding:0 0 4px}.timeline li:before{content:"";position:absolute;left:-23px;top:6px;width:10px;height:10px;border-radius:50%;background:#1769e0;border:2px solid #fff}.timeline time,.timeline small{color:#6d7a8b;font-size:11px}.timeline .tag{margin:6px 0;display:inline-block;padding:2px 8px;border-radius:999px;background:#e8f1ff;color:#175bb4;font-size:11px}.timeline p{white-space:pre-wrap;font-size:13px;margin:4px 0 0}.timeline-meta{display:flex;justify-content:space-between;gap:10px;align-items:center;font-size:12px}.contact-list{list-style:none;padding:0;margin:0;display:grid;gap:8px}.contact-item{border:1px solid #e2e8f0;border-radius:10px;padding:12px;background:#fafbfc}.contact-item.primary{border-color:#1769e0;background:#f0f5ff}.contact-main{display:flex;align-items:center;gap:8px;margin-bottom:4px;font-size:14px}.pri-badge{display:inline-block;padding:1px 8px;border-radius:999px;background:#1769e0;color:#fff;font-size:10px;font-weight:700}.contact-meta{display:flex;gap:10px;font-size:12px;color:#697689;flex-wrap:wrap;margin:4px 0}.contact-meta .tag{display:inline-block;padding:1px 6px;border-radius:999px;background:#e8f1ff;color:#175bb4;font-size:11px}.contact-actions{display:flex;gap:6px;margin-top:6px;flex-wrap:wrap}.tag-grid{display:flex;flex-wrap:wrap;gap:6px}.tag-chip{padding:4px 12px;border:1.5px solid #ccd5e1;border-radius:999px;background:transparent;color:#374151;font-size:12px;cursor:pointer;font-weight:400}.tag-chip.active{background:#1769e0;border-color:#1769e0;color:#fff}.tag-chip:hover{border-color:#1769e0}.tag-chip:focus-visible{outline:2px solid #1769e0;outline-offset:2px}.grade-badge{display:inline-block;padding:2px 8px;border-radius:999px;background:#1769e0;color:#fff;font-size:10px;font-weight:700}.status,.tag{display:inline-block;padding:4px 8px;border-radius:999px;background:#e8f1ff;color:#175bb4;font-size:12px}.disclaimer{padding:8px 12px;background:#fffbeb;border:1px solid #fde68a;border-radius:8px;font-size:12px;color:#92400e}.modal-overlay{position:fixed;inset:0;background:#0006;display:flex;align-items:center;justify-content:center;z-index:100;padding:16px}.modal-box{background:#fff;border-radius:14px;padding:24px;max-width:440px;width:100%;max-height:90vh;overflow-y:auto;display:grid;gap:16px}.modal-box h3{margin:0;font-size:17px}.modal-box label{margin-bottom:12px;font-size:13px}.modal-box input,.modal-box select{margin-top:4px;display:block;width:100%;padding:8px;border:1px solid #ccd5e1;border-radius:8px;font-size:13px}.modal-actions{display:flex;gap:10px;justify-content:flex-end}.dashboard{display:grid;gap:16px}.stat-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(100px,1fr));gap:10px;margin-bottom:14px}.stat-card{display:grid;gap:4px;padding:12px;border:none;border-radius:10px;text-align:center;cursor:pointer;background:#f5f7fa;color:#18212f;font:inherit}.stat-card:focus-visible{outline:2px solid #1769e0;outline-offset:2px}.stat-n{font-size:28px;font-weight:800;line-height:1.2}.stat-label{font-size:12px;color:#647184}.st-warn .stat-n{color:#d97706}.st-danger .stat-n{color:#dc2626}.st-info .stat-n{color:#2563eb}.st-ok .stat-n{color:#16a34a}.st-muted .stat-n{color:#9ca3af}.filter-bar{display:flex;align-items:center;gap:10px;margin-bottom:12px;font-size:13px}.filter-tag{display:inline-flex;align-items:center;gap:6px;padding:4px 10px;border-radius:999px;background:#e8f1ff;color:#175bb4;font-size:12px}.followup-list{list-style:none;padding:0;margin:0;display:grid;gap:8px}.followup-item{display:grid;gap:6px;padding:12px 14px;border:1px solid #e2e8f0;border-radius:10px;cursor:pointer;background:#fff}.followup-item:hover{background:#f8fafc}.followup-item:focus-visible{outline:2px solid #1769e0;outline-offset:2px}.fu-main{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.fu-status{font-size:12px;font-weight:600;display:inline-flex;align-items:center;gap:6px}.fu-status em{font-style:normal;color:#dc2626}.fu-meta{display:flex;gap:12px;font-size:12px;color:#697689;flex-wrap:wrap}@media(max-width:600px){main{padding:10px;gap:10px}header{gap:10px}h1{font-size:18px}.workspace,.info-grid,.form-row,.form-row-2,.form-row-3{grid-template-columns:1fr}.stat-grid{grid-template-columns:1fr 1fr}.customer-list-panel{max-height:none}.quick-search{flex-direction:column}.filter-row{grid-template-columns:1fr}.detail-header{flex-direction:column;align-items:flex-start}.modal-box{margin:8px;padding:16px}.pagination{flex-wrap:wrap}.ci-dates{flex-direction:column;gap:2px}.timeline li{margin-left:12px}}@media(max-width:360px){main{padding:6px;gap:6px}h1{font-size:16px}.sec-card,.follow-form{padding:10px}.customer-item{padding:8px}.tag-chip{padding:3px 8px;font-size:11px}}.funnel-view{display:grid;gap:16px}.funnel-header{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin-bottom:14px}.funnel-header h3{margin:0}.funnel-bars{display:grid;gap:8px}.funnel-bar-row{display:grid;grid-template-columns:80px 1fr 80px;align-items:center;gap:8px;font-size:13px}.funnel-bar-label{text-align:right;color:#374151;font-weight:600;white-space:nowrap}.funnel-bar-track{height:22px;background:#e5e7eb;border-radius:6px;overflow:hidden;min-width:20px}.funnel-bar-fill{height:100%;background:linear-gradient(90deg,#1769e0,#3b82f6);border-radius:6px;display:flex;align-items:center;padding-left:6px;min-width:0;transition:width .3s}.funnel-bar-num{font-size:11px;color:#fff;font-weight:700;white-space:nowrap}.funnel-bar-amt{font-size:11px;color:#6d7a8b;text-align:right;white-space:nowrap}.funnel-table{width:100%;border-collapse:collapse;font-size:13px}.funnel-table th{text-align:left;padding:6px 8px;border-bottom:2px solid #e2e8f0;color:#6d7a8b;font-weight:600}.funnel-table td{padding:6px 8px;border-bottom:1px solid #f0f0f0}.funnel-table .state{text-align:center;color:#9ca3af;padding:20px}.detail-header-actions{display:flex;align-items:center;gap:10px}.btn-transfer{padding:5px 12px;background:#f59e0b;color:#fff;border:none;border-radius:4px;font-size:13px;cursor:pointer;font-weight:500}.btn-transfer:hover{background:#d97706}.transfer-list{display:flex;flex-direction:column;gap:8px}.transfer-item{padding:10px;background:#f8fafc;border:1px solid #e2e8f0;border-radius:6px}.transfer-meta{display:flex;align-items:center;gap:10px;flex-wrap:wrap;font-size:13px}.transfer-status{font-size:11px;padding:2px 6px;border-radius:3px;font-weight:600}.transfer-pending{background:#fef3c7;color:#92400e}.transfer-confirmed{background:#d1fae5;color:#065f46}.transfer-cancelled{background:#fee2e2;color:#991b1b}.transfer-users{font-size:13px}.transfer-reason{margin:6px 0 0;font-size:13px}.transfer-notes{margin:2px 0 0;font-size:12px}.transfer-item small{display:block;margin-top:4px;color:#6d7a8b;font-size:11px}.dashboard-overview{display:grid;gap:18px}.kpi-row{display:grid;grid-template-columns:repeat(4,1fr);gap:12px}.kpi-card{padding:16px;border-radius:12px;text-align:center;display:grid;gap:4px}.kpi-blue{background:#eff6ff;border:1px solid #bfdbfe}.kpi-blue .kpi-n{color:#1769e0}.kpi-green{background:#ecfdf5;border:1px solid #a7f3d0}.kpi-green .kpi-n{color:#16a34a}.kpi-am{background:#fefce8;border:1px solid #fde68a}.kpi-am .kpi-n{color:#ca8a04}.kpi-red{background:#fef2f2;border:1px solid #fecaca}.kpi-red .kpi-n{color:#dc2626}.kpi-n{font-size:32px;font-weight:800;line-height:1.2}.kpi-label{font-size:12px;color:#647184}.chart-row{display:grid;grid-template-columns:1fr 1fr;gap:16px}.pie-chart{display:block;margin:0 auto}.chart-legend{display:flex;flex-wrap:wrap;gap:8px;margin-top:10px}.bar-chart{display:grid;gap:6px;margin-top:8px}.bar-row{display:flex;align-items:center;gap:8px;font-size:13px}.bar-label{min-width:70px;text-align:right;color:#374151;font-weight:500}.bar-track{flex:1;height:20px;background:#e5e7eb;border-radius:6px;overflow:hidden;min-width:20px}.bar-fill{height:100%;border-radius:6px;display:flex;align-items:center;padding-left:6px;min-width:0;transition:width .3s}.bar-num{font-size:11px;color:#fff;font-weight:700;white-space:nowrap}.dash-table{width:100%;border-collapse:collapse;font-size:13px}.dash-table th{text-align:left;padding:6px 8px;border-bottom:2px solid #e2e8f0;color:#6d7a8b;font-weight:600}.dash-table td{padding:6px 8px;border-bottom:1px solid #f0f0f0}.source-bar-row{display:grid;gap:6px;margin-top:8px}.source-item{display:flex;align-items:center;gap:8px;font-size:13px}.source-name{min-width:80px;color:#374151;font-weight:500}@media(max-width:600px){.kpi-row{grid-template-columns:1fr 1fr}.chart-row{grid-template-columns:1fr}.bar-label{min-width:50px}.source-name{min-width:60px}.kpi-n{font-size:24px}}.btn-import{padding:5px 12px;background:#8b5cf6;color:#fff;border:none;border-radius:4px;font-size:13px;cursor:pointer;font-weight:500;margin-left:auto}.btn-import:hover{background:#7c3aed}.btn-export{padding:5px 12px;background:#10b981;color:#fff;border:none;border-radius:4px;font-size:13px;cursor:pointer;font-weight:500;text-decoration:none}.btn-export:hover{background:#059669}.notice.warn{background:#fef3c7;border:1px solid #f59e0b;color:#92400e;padding:8px 12px;border-radius:4px;font-size:13px;margin:8px 0}